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LifeWorks Employee Assistance Program


LifeWorks – Your Employee Assistance program (EAP) & Work-life/Wellness Resource

We understand that it can be difficult to balance the demands of work with those of your personal life. Stress, work concerns, and time and energy spent coping with personal issues can throw your life out of balance.  That’s why we’re pleased to announce that effective June 15, 2017, Delta teachers will have access to LifeWorks, an Employee Assistance Program (EAP) and work-life/wellbeing resource. LifeWorks replaces our former EAP called Optum.

LifeWorks is confidential support and services for work, life, family, health, money, and everything in between. The program includes 24/7 consultations, information, and resources; access to counselling (by phone, live video, chat, and in person); community referrals; a secure desktop website, and a mobile app.

Here are three ways to connect with LifeWorks:

1.    Toll-free24/7, whenever you like, as often as you like. A professional consultant can provide advice and resources to assist you with a wide range of issues, such as:

        Life:  Stress/Overload, Anxiety, Depression, Grief/Loss, Community Resource
        Family:  Parenting, Separation/Divorce, Blended Families, Caring for Older Adults, Education
        Money:  Saving/Investing, Debt Management, Estate Planning/Wills, Home Buying/Renting
        Work:  Work Relationships, Job Stress/Burnout, Managing People
        Health:  Fitness/Nutrition, Sleep, Addiction/Recovery, Smoking Cessation

2.    Online: Go to login.lifeworks.com, and enter the group/shared username and password. Here you can access hundreds of articles, eBooks, infographics, audio recordings, toolkits, and more. You can also chat live with a consultant.

3.    By mobile app. The app is the best way to access LifeWorkson the go. Simply click on your device’s store icon below to go directly to the download page. Once you’ve downloaded the app, follow the instructions to log in with our shared/group username and password. After that initial log in, you’ll just tap the icon on your phone’s screen to launch LifeWorks!

If you are currently participating in counselling arranged by Optum Canada, they will continue with that case until it is closed. For any new issues, concerns or questions arising as of June 15, please contact LifeWorks.

Call LifeWorks toll-free, 24/7: 1.888.307.0590

       TTY: 1.877.371.9979

Online: login.lifeworks.com

(username: deltaschool, password: healthy)

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